Generations Dongle Protection Program

To Our Valued Generations User;

Due to the continued success of Generations sales and suggestions, we are currently working on another upgrade that will help to push Generations even further ahead in embroidery software technology. In a comparison recently done, Generations blew away competitive softwares in overall value, so needless to say we are excited! We are looking forward to continuing to be one of the fastest growing and most respected digitizing softwares in the world.

As we get more emails and phone calls from users in the Generations family, we have noticed that there have been a significant amount of unfortunate circumstances that have caused many problems such as loss, theft, or breakage of your Generation dongle (the blue security device that plugs into the computer's USB port). A lot of you have lost them going to and from Generations club or classes, some have had them disappear through airport security, and a countless amount of people have had them damaged taking them off and on the computer or dropping them (we even had someone run over one with a car). Until now, the only option was just like any other software, to buy a whole new Generations digitizing system; but Generations is always making steps to be different than all other software companies.

Although some have turned this in on their insurance, most have been declined because software is generally not covered on an insurance policy. Consequently, we have been asked (repeatedly) for a solution for all of you; therefore, we have formed a program so that you could have some peace of mind when something happens to the dongle. This autumn, we will formally be introducing the HOME industry's very first Dongle Protection Program.

The way it works is simple. Once you purchase the protection program you are covered for life on the damage of the dongle. If anything happens that causes you to send us a destroyed dongle, we will replace it with a new one and ship it to you. That is coverage that extends for as long as you own the software. Additionally, if you ever lose the dongle, you can turn in your certificate and receive a completely new dongle free of charge delivered to your door. No extra charges, no shipping, and no hidden fees. It's a full replacement protection program that only Generations owners can take advantage of. The protection program will only be offered at the time the system is purchased for an MSRP of $299.00

The protection program will only be offered at the time of the original sale. It will not be offered as an after sale option.

Please check out the website for new information on the Generations Plus, the most sophisticated embroidery software on the market that plugs right into your Generations software. While you are there, check out the Generations commercial grade 12 needle computerized embroidery machine, the new lessons/projects, download version 1.6, or just send us an email of your thoughts. We are always happy to hear from you.

Once again, our sincere thanks go out to each of you. We hope that all of you will take part in this unique opportunity to have no more worries with that elusive little blue dongle that came with that beautiful box of your favorite software!

Please contact us with any questions; we look forward to hearing from you.

Generations Plus Embroidery    |   PO Box 4278    |    Chesterfield, MO 63006    |    p: 636.724.5800    |    f: 636.724.6448    |    Contact Us    |   Site Map
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